Medical Review Policy

1. Our standard

We aim to give you health information that is accurate, evidence-informed, written in plain language, and available in both Arabic and English. We hold our content to that standard before we publish it and as we update it.

2. How our content is created

Our health and biomarker content is drafted from named, reputable sources — see Section 4 — structured with the assistance of AI tools, and then edited by a human being for accuracy, clarity, tone and safety.

We disclose the AI assistance rather than conceal it. AI speeds up drafting and structuring; it does not decide what is medically true, and it does not sign off content.

Reference ranges are never improvised. Every reference range and threshold we display is curated, stored data, entered against a named source and held in our content system. No AI model generates a reference range, and no AI model is permitted to alter one. Where our software reasons about a value, it reasons about that value against a stored range — it does not invent the range.

3. Medical review — and where we stand today

Our editorial process is designed so that health and biomarker content will be reviewed by a qualified healthcare professional before it is presented as clinically reviewed, to check that it is medically sound and responsibly presented.

No clinician has yet reviewed our published content. We are stating this plainly because the alternative — implying a review that has not happened — is the kind of claim this policy exists to prevent.

The review gate is built and is currently unsatisfied. Our content management system requires a named medical reviewer and a review date to be recorded against a page before that page can be marked as reviewed. That field is deliberately empty. Until a named reviewer signs a page, that page displays:

Reviewed by: pending clinical reviewer

This label is accurate, and it appears wherever the review status is shown. When a reviewer does sign, we will publish their name, their credentials, their specialty, their registration where applicable, and the date they reviewed the page, on the page itself — and we will name our reviewers in this policy. A review that cannot be attributed to a named person is not a review we will claim.

4. Sources

Our content is drafted from established, citable sources, including:

• the National Institutes of Health Office of Dietary Supplements (NIH ODS);
• clinical guidance from the Endocrine Society;
• reports of the Institute of Medicine (now the National Academy of Medicine), including Dietary Reference Intakes;
• scientific opinions of the European Food Safety Authority (EFSA);
• peer-reviewed literature and recognised clinical guidelines.

Where a figure, range or recommendation comes from one of these bodies, we attribute it, so that you can read the original. Where the evidence is contested or a body has not settled a question, we say so rather than choosing a number and presenting it as settled.

5. This is not medical advice

Our content is educational and general in nature. It is not medical advice, diagnosis, or treatment, and it is not a substitute for the advice of a qualified physician who knows your individual situation. It is written about biomarkers and health topics in general, not about you.

Always consult a healthcare professional about your own health, and never disregard or delay professional advice because of something you read here. In a medical emergency, contact your local emergency services. See also our Terms of Use.

6. Accuracy, corrections and how to report a problem

Medical knowledge changes, and published content can be wrong. If you believe something we have published is inaccurate, out of date, misleading, or unsafe, please tell us.

Email: hello@myseha.ai — please include the page, the specific statement, and, if you have one, the source you believe is correct.

What we do with a report:

• 1. We acknowledge it within 5 working days.
• 2. We assess it against the sources in Section 4. A report that identifies a factual error in a value, range or threshold is treated as urgent and takes priority over all other content work.
• 3. If we agree, we correct the page promptly. Where a correction materially changes the meaning of what was published, we mark the page as corrected and record the date of the change.
• 4. If we disagree, we tell you why, and we cite what we relied on.
• 5. Reports that raise a clinical judgement rather than a factual error are held for the medical reviewer described in Section 3 and are decided by them, not by us.

We do not quietly delete a page in response to a report. Either it is corrected, or it stands with an explanation.

7. Review cadence

Health content is not written once. We commit to the following:

Each page carries the date it was last updated, so you can see for yourself how current it is.

8. Contact

VETRA LLC — 6th Floor, 1 Roxy Square, Heliopolis, Cairo, Egypt
Content and corrections: hello@myseha.ai · Privacy: privacy@myseha.ai